Terms of service

Last updated: August 2026

Welcome to Close One. By accessing or using our website closeone.in, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

By using our website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. Close One reserves the right to update or modify these terms at any time without prior notice.

2. Products and Pricing

  • We reserve the right to modify or discontinue any product at any time without notice.
  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.
  • We make every effort to display product colours and images accurately, but we cannot guarantee that your device's display will be perfectly accurate.

3. Orders and Payment

  • By placing an order, you are making an offer to purchase the product(s) at the listed price.
  • We accept payments via UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (where available).
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors.
  • Once an order is confirmed, you will receive an email confirmation with your order details.

4. Shipping and Delivery

  • We deliver across India. Delivery timelines are estimates and may vary due to factors beyond our control.
  • Shipping charges, if applicable, will be displayed at checkout.
  • Close One is not responsible for delays caused by courier partners, natural events, or other circumstances beyond our control.

5. Returns and Refunds

  • Our return and refund policy is outlined separately in our Return & Refund Policy page.
  • Products must be returned in their original condition and packaging within the specified return window.
  • We reserve the right to reject returns that do not meet our return policy criteria.

6. Intellectual Property

All content on closeone.in ā€” including text, images, logos, and graphics ā€” is the property of Close One and is protected under applicable Indian intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

Close One shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product in question.

8. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.

9. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Close One Email: support@closeone.in Website: closeone.in