Privacy policy

Last updated: August 2026

At Close One, we respect your privacy and are committed to keeping your personal information safe. This policy explains what we collect and how we use it.

1. Information We Collect

When you place an order or contact us, we may collect:

• Your name and email address
• Delivery address
• Phone number (for delivery purposes only)
• Payment information (processed securely — we never store card details)
• Basic browsing information (pages visited, device type)

2. How We Use Your Information

We use your information only to:

• Process and deliver your orders
• Send order confirmations and delivery updates
• Respond to your questions and support requests
• Improve your shopping experience on our site

We do not use your information for any other purpose without your consent.

3. We Do Not Sell Your Data

We will never sell, rent, or trade your personal information to anyone.

4. Who We Share It With

We share your information only with:

• Delivery partners — to ship your order to you
• Payment processors — to handle your transaction securely
• Shopify — who powers our store (subject to their own privacy policy)

5. Cookies

Our website uses cookies to remember your preferences and improve your experience. You can turn off cookies in your browser settings at any time.

6. Data Security

Our website uses SSL encryption to keep your data safe. We take reasonable steps to protect your information from unauthorised access.

7. Your Rights

You can contact us at any time to:

• Ask what information we hold about you
• Request correction or deletion of your data
• Opt out of any marketing emails

8. Contact Us

If you have any privacy concerns, please reach out directly:

Close One Email: closeonestore@gmail.com Website: closeone.in

We will respond within 2–3 business days.