Beauty & Cosmetics
Women Fashion
Men Fashion
Health & Wellness
Home & Kitchen
Kids & Toys
Electronics
Books & Stationery
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Frequently Asked Questions
How long does delivery take?
How long does delivery take?
For orders within India, standard delivery takes 5–8 business days. Express delivery options may be available at checkout. International orders (28+ countries) are delivered within 10–20 business days. All orders are processed within 1–3 business days after payment confirmation. You'll receive a tracking link via email once your order is dispatched.
What is your return & refund policy?
What is your return & refund policy?
We offer a 7-day return window from the date of delivery. Items must be unused, unwashed, and in original packaging with tags intact. To initiate a return, email us at closeonestore@gmail.com with your order number and photos. Approved refunds are processed within 5–7 business days to your original payment method. Exchanges are available for size or colour issues subject to stock availability.
Do you offer Cash on Delivery (COD)?
Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available for eligible orders across India. You can select COD as your payment method at checkout. Please note that COD availability may vary based on your pin code and order value. For any COD-related queries, contact us at closeonestore@gmail.com.
What product categories do you sell?
What product categories do you sell?
Close One is your one-stop lifestyle store offering products across 8 categories: Home & Kitchen, Beauty & Cosmetics, Health & Wellness, Men Fashion, Women Fashion, Electronics, Kids & Toys, and Books & Stationery. We curate affordable premium products to suit every lifestyle need.
What should I do if I receive a damaged or wrong item?
What should I do if I receive a damaged or wrong item?
We're sorry to hear that! Please report the issue within 48 hours of delivery by emailing closeonestore@gmail.com with your order number and clear photos of the item. We'll arrange a full refund or replacement at no extra cost. Your satisfaction is our priority.
































































